Terms and Conditions

Effective Date: 26-01-2025

Welcome to Digital Web Finder (“we,” “our,” or “us”). By accessing and using our website (“Digital Web Finder“), you (“you” or “User”) agree to comply with and be bound by the following terms and conditions (“Terms”). These Terms govern your use of the Website, including any services, tools, and features provided therein.

If you do not agree with these Terms and conditions, you must not access or use the Website.

1. Acceptance of Terms and Conditions

By accessing and using the Digital Web Finder Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and conditions any future updates or modifications. We may update or revise these Terms from time to time, and we encourage you to periodically review them. Continued use of the Website constitutes acceptance of any changes.

2. Services Provided

Digital Web Finder provides a platform that offers web search, discovery tools, digital marketing resources, and related services (“Services”). These Services are designed to help users find, explore, and interact with various web-based resources. We reserve the right to modify, discontinue, or limit any aspect of our Services at our sole discretion.

3. User Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Website. If you are under 18, you may not use the Website without the consent of a parent or legal guardian.

4. Account Creation

Certain features of the Website may require you to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, and you agree to notify us immediately of any unauthorized use of your account. We are not responsible for any loss or damage arising from your failure to secure your account.

5. User Responsibilities

By using the Website, you agree that you will not:

Violate any applicable laws, regulations, or third-party rights.
Engage in any activity that may harm or disrupt the Website or its users.
Attempt to access, interfere with, or manipulate any part of the Website or its services without authorization.
Use the Website to upload, post, or transmit any content that is unlawful, defamatory, obscene, or infringes on the intellectual property rights of others.
Use the Website for fraudulent or deceptive purposes.

6. Intellectual Property

All content on the Website, including text, images, logos, graphics, designs, and software, is the property of Digital Web Finder or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from the Website for commercial purposes without obtaining permission from us.

7. User-Generated Content

You may be able to post, submit, or upload content to the Website, such as comments, reviews, or other materials (“User Content”). By submitting User Content, you grant Digital Web Finder a worldwide, non-exclusive, royalty-free license to use, modify, publish, and display the content in connection with the Website. You represent and warrant that you own or have the right to submit the content and that it does not infringe on any third-party rights.

8. Privacy Policy

Your use of the Website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information. By using the Website, you consent to our data practices as outlined in the Privacy Policy.

9. Third-Party Links and Content

The Website may contain links to third-party websites or resources that are not owned or controlled by Digital Web Finder. We are not responsible for the content, policies, or practices of these third-party sites. You acknowledge and agree that Digital Web Finder is not liable for any loss or damage caused by your use of third-party websites.

10. Disclaimer of Warranties

The Website and its services are provided “as is” and “as available” without any warranties, express or implied. We do not guarantee that the Website will be error-free, secure, or free from interruptions. Digital Web Finder does not make any representations or warranties regarding the accuracy, reliability, or completeness of the content on the Website.

11. Limitation of Liability

To the fullest extent permitted by law, Digital Web Finder shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use the Website, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless Digital Web Finder, its affiliates, employees, agents, and licensors from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the Website, your violation of these Terms, or your violation of any rights of third parties.

13. Termination

We reserve the right to suspend or terminate your access to the Website at any time, with or without cause, and with or without notice, if we believe you have violated these Terms or engaged in any harmful conduct. Upon termination, all provisions of these Terms that by their nature should survive termination will remain in effect.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved through binding arbitration in [Your Jurisdiction], and you consent to the exclusive jurisdiction and venue of such arbitration.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Digital Web Finder regarding your use of the Website, superseding any prior agreements or understandings.

17. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Digital Web Finder

+971 56 202 5071

info@digitalwebfinder.com

Contact us now

Terms and Conditions FAQs - Digital Web Finder

Frequently Asked Questions

Terms and CONDITIONS

Find answers to common questions about our terms of service, policies, and legal agreements.

Important Legal Notice

Disclaimer: These FAQs under terms and conditions provide general information about our terms and policies. They do not constitute legal advice. For specific legal questions or to review our complete Terms and Conditions, please refer to our full legal documents or consult with legal counsel.

What are your payment terms and conditions?

Our standard payment terms and conditions are as follows:

Project Initiation: 50% deposit required before work begins
Milestone Payments: 25% upon design approval, 25% upon project completion
Payment Methods: Bank transfer, credit card, or online payment gateways
Currency: All payments in AED (UAE Dirhams) unless otherwise agreed
Late Payments: 2% monthly interest on overdue invoices after 30 days
Taxes: All prices exclude VAT (5% applicable in UAE)
Refund Policy: Deposits are non-refundable once work has commenced

Custom payment plans may be available for large projects. All payment terms are detailed in our service agreement.

What is your project cancellation and termination policy?

Our cancellation policy ensures fairness to both parties:

Client Cancellation: May cancel with written notice; paid deposits are non-refundable
Company Termination: We may terminate for non-payment, breach of agreement, or abusive behavior
Cancellation Fees: Percentage based on work completed at time of cancellation
Asset Transfer: Upon full payment, all project assets and code are transferred to client
Notice Period: 30 days written notice required for ongoing service cancellations
Force Majeure: Neither party liable for delays due to circumstances beyond reasonable control

Specific termination clauses are detailed in our Master Services Agreement.

Who owns the intellectual property of the developed websites?

Intellectual property rights are transferred as follows:

Upon Full Payment: Client receives full ownership of custom-developed code and design
Third-Party Components: Licensed separately with their own terms (themes, plugins, etc.)
Company IP: We retain rights to proprietary frameworks, tools, and methodologies
Content Ownership: Client retains all rights to provided content (text, images, logos)
Source Code: Delivered upon project completion and final payment
Portfolio Rights: We retain the right to showcase completed work in our portfolio
Open Source: Some components may use open-source licenses (GPL, MIT, etc.)

Full IP transfer is documented in our project agreement upon successful project completion.

What are your confidentiality and NDA policies?

We take confidentiality seriously and offer the following protections:

Standard NDA: Included in all service agreements by default
Custom NDAs: Available upon request for additional protection
Confidential Information: All client data, business plans, and proprietary information protected
Employee Agreements: All team members sign confidentiality agreements
Data Security: Secure servers, encrypted communications, and access controls
Duration: Confidentiality obligations continue indefinitely post-project
Exceptions: Information already public or independently developed
Legal Compliance: Disclosure required by law or court order

We can sign mutual NDAs before project discussions begin.

What are your liability limitations and warranties?

Our liability is limited as follows:

Warranty Period: 30-day warranty for defect correction after project delivery
Maximum Liability: Limited to project fees paid by client
Exclusions: Not liable for indirect, consequential, or incidental damages
Third-Party Services: Not responsible for third-party platforms, APIs, or services
Client Content: Client responsible for accuracy and legality of provided content
Force Majeure: Not liable for delays beyond reasonable control
Browser Compatibility: Guaranteed for specified browsers in agreement
Service Level Agreement: Available for maintenance and support contracts

These limitations are standard in the web development industry and protect both parties.

What are your revision and change request policies?

Our revision policy ensures project scope management:

Design Revisions: 3 rounds of revisions included in design phase
Scope Changes: Additional changes may require additional fees
Change Orders: Formal change requests documented and approved
Timeline Impact: Significant changes may extend project timeline
Minor Changes: Small tweaks often accommodated without charge
Post-Launch Changes: Handled through maintenance agreements
Emergency Changes: Available with priority service fees
Documentation: All changes tracked in project management system

Clear scope definition at project start minimizes change requests.

What are your data protection and privacy policies?

We comply with data protection regulations:

GDPR Compliance: Follow General Data Protection Regulation principles
UAE Data Laws: Compliant with UAE data protection regulations
Data Processing: Only process data necessary for service delivery
Data Security: Encrypted storage, secure transmission, access controls
Data Retention: Project data retained for 2 years post-completion
Client Data: Clients responsible for their website visitor data
Third-Party Data: Only use reputable service providers with strong privacy policies
Privacy Policy: Available on our website detailing data practices

We can sign Data Processing Agreements (DPAs) when required.

What happens if there's a dispute?

Our dispute resolution process is designed for fair resolution:

Direct Negotiation: First attempt to resolve through direct communication
Mediation: If negotiation fails, parties agree to mediation
Arbitration: Binding arbitration in Dubai, UAE if mediation fails
Governing Law: UAE laws govern all agreements and disputes
Jurisdiction: Dubai courts have exclusive jurisdiction
Legal Fees: Each party bears own legal costs unless otherwise determined
Continuing Obligations: Payments continue during dispute resolution
Good Faith: All parties commit to resolving disputes in good faith

We aim to resolve issues amicably before escalating to formal processes.

What are your hosting and maintenance terms?

Hosting and maintenance terms vary by service level:

Hosting Services: Optional managed hosting with 99.9% uptime guarantee
Maintenance Plans: Monthly/Yearly plans for updates, backups, security
Renewal Terms: Services auto-renew with 30-day cancellation notice
Price Changes: 30-day notice for price increases
Suspension: Services may be suspended for non-payment
Backup Policy: Daily backups with 30-day retention
Security Monitoring: 24/7 security monitoring for premium plans
Support Response: Varies by plan (business hours to 24/7 emergency)

Specific terms are detailed in hosting and maintenance agreements.

How are your terms and conditions updated?

Our terms update process is transparent:

Regular Reviews: Terms reviewed annually or as needed
Client Notification: 30-day notice for material changes
Continued Use: Using services after changes constitutes acceptance
Version Control: All versions archived with date stamps
Project-Specific Terms: Terms at project start govern that project
Legal Compliance: Updates to comply with changing laws
Industry Standards: Aligned with web development industry practices
Accessibility: Current terms always available on our website

We recommend reviewing terms periodically and contacting us with questions.

Key Legal Terms and Conditions Explained

Intellectual Property (IP)

Legal rights to creations of the mind, including code, designs, and content developed during the project.

Force Majeure

Unforeseeable circumstances preventing contract fulfillment, such as natural disasters or government actions.

Service Level Agreement (SLA)

Contract defining service standards, including uptime guarantees and response times for support.

Scope Creep

Uncontrolled changes or continuous growth in project scope beyond original agreement.

Need Legal Clarification?

These FAQs provide general information. For specific legal questions or to review our complete Terms and Conditions, please contact our legal department.

Contact Legal Department

These Terms and Conditions FAQs were last updated on: December 26, 2025

What Our Clients Say

Trusted by businesses across Dubai and the globe

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